Customer Service Analysis Web Cliento offers several online analysis tools to help you improve your customer service. Least Active Lead Your least active lead either has no events or has the fewest recent events of all of your leads. This might be a prospect that has gone cold, or a place where your customer service has tapered off. Least Active Account Your least active account is the one with no events or the fewest recent events. If you don't intend to keep interacting with this account, you might consider archiving it, which will exclude it from the "least active" calculations. Your Work Week This part of your CRM analysis reveals which days you log/plan the most activity with your customers. Use it to plan upcoming events and learn about your most successful days of the week.   New To CRM? CRM software FAQ Advantages of web software Choosing a CRM solution About Web Cliento Top 10 Reasons to Try It AppShore On Demand Browser Requirements Security Standards   Get a free trial View the online demo   Copyright 2006 by Erudite Systems, Inc.

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